Shipping policy
Thank you for shopping with Virlo.
Processing Time
Orders are typically processed within 1–3 business days. During periods of high demand, processing may take slightly longer.
Shipping Time
Estimated delivery times vary depending on your location:
- United States: 5–12 business days
- Canada: 5–15 business days
- United Kingdom: 5–12 business days
- Australia & New Zealand: 7–15 business days
- Europe: 7–15 business days
Please note that delivery times are estimates and may be affected by customs, holidays, or carrier delays.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email so you can monitor your delivery.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost packages due to incorrect shipping information provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact us at support@virlostore.com and we will work with the shipping carrier to resolve the issue.
Contact Us
If you have any questions regarding shipping, please contact us at: Support@virlostore.com